The Client Delivery System — Complete Implementation Toolkit
Already have the book? Put the Client Delivery System into operation with the complete implementation toolkit.
The Client Delivery System — Complete Implementation Toolkit gives you the practical tools for controlling client projects from active delivery through recovery and closeout readiness.
This toolkit is built for project managers, consultants, agencies, professional-service firms, operations leaders, and delivery teams that need more than status updates. It provides a connected control system for maintaining current project truth, managing scope and commitments, moving decisions, monitoring delivery health, responding to deterioration, and preparing the engagement for a controlled transition out of delivery.
The Delivery Control Workbook serves as the live operating record. The companion manual and reusable field forms help teams establish the system, run recurring controls, package important decisions and communications, and respond when delivery moves outside normal operating conditions.
What’s included
- Delivery Control Workbook — Excel — control the Current Delivery Position, plan, scope, commitments, dependencies, risks, issues, decisions, changes, delivery health, and closeout readiness.
- Delivery Control Manual & Toolkit — guidance for configuring and operating the delivery-control system, including governance, cadence, escalation, recovery, tailoring, and system-of-record rules.
- Templates & Field Forms — reusable tools for status, meetings, decisions, changes, escalation, recovery, handoff, closeout readiness, and AI-assisted review.
Use the toolkit to
Maintain an evidence-backed view of what is true now, distinguish authorized work from proposed or conditional work, control scope and change, manage commitments and dependencies, keep decisions moving, separate risks from active issues, monitor delivery health across eight dimensions, identify stale or weak forecast evidence, escalate proportionately, stabilize deteriorating projects, develop recovery options, preserve authorization when rebaselining, and prepare delivery for controlled closeout.
One connected control system
Control with the workbook.
Operate with the manual.
Package decisions and communications with the field forms.
The goal is not more project administration. It is to preserve the truth, authority, ownership, evidence, consequence, action, and update required to keep delivery under control.
This toolkit does not include
The Client Delivery System — Project Delivery & Control book is sold separately.
For the book plus all implementation tools, choose the The Client Delivery System — Complete Book + Implementation Bundle.
Know what is true. Control what changes. Act before delivery problems become recovery problems.
- Instant digital access
- Practical, implementation-ready content
- Clear instructions included
Know what you are getting.
How are the files delivered?
After checkout is completed, you will receive a digital download link. A download email is also sent to the email address used during checkout. No physical product will be shipped.
Are the files editable?
Editable formats vary by product. When Word, Excel, or another editable format is included, it will be identified in the product description before you purchase.
What exactly will I receive?
This is a digital product. The exact documents, workbooks, templates, and file formats included with this resource are listed in the product description above.
